Any person whose water or sewer service is to be terminated, may appeal to the city council by filing a written appeal in the office of the city manager within ten days of the receipt of the notice of proposed termination. Any appeal shall be solely for the purpose of reviewing the interpretation given the terms of this chapter, and not to vary the terms in any way. Such appeal shall be considered by the city council, at a hearing where the consumer will be allowed to present evidence and testimony, within thirty days of receipt of notice. Except as provided in Section 13.28.100, upon filing of the appeal, the City shall take no further action with regard to the termination until the city council makes a final decision on the appeal. If the City council affirms the decision of termination, the water may be shut off immediately.