1. Obtain all necessary business licenses as required by the city and the State of Utah.

2. Maintain a current record, accessible to the Public Safety Director or designee at all times, which includes the names of the alarm users serviced by the company, the addresses of the protected properties; the type of alarm system, original installation date and subsequent modifications, if any, for each protected property; and a record of the false alarms at each property.

3. Provide the Public Safety Director or designee such information as the Director requests regarding; the nature of the company’s security alarms; the company’s method of monitoring the alarms; the company’s program for preventing false alarms, including educational programs for alarm users; and the company’s method for disconnecting audible alarms.

4. Provide each of its alarm system users with operating instructions for the alarm system, including an explanation of the alarm company’s alarm verifications process; a telephone number to call for assistance in operating the system; and a summary of the provisions of this ordinance relating to penalties for false alarms and the possibility of no response from the Department to alarm systems experiencing excessive false alarms.

5. Maintain a verification process, for all monitored security alarm systems in order to prevent unnecessary Department dispatches resulting from false alarms.

6. Communicate requests for cancellations of the Department response in a manner specified by the Director or designee.

7. Maintain a record of all requests for Department responses to an alarm, including the date and time of the alarm and request for Department response; the alarm system user’s name and address; evidence of the company’s attempt to verify the alarm; and, to the best of its knowledge, an explanation of the cause of any false alarm, and

8. Work cooperatively with the alarm system user and the Department in order to determine the cause of any false alarms and to prevent reoccurrences.